Laboratory №17 "Automated queuing systems" performs complex of fundamental and applied research on issues of open interactive queuing systems with modern multimedia and voice interface technologies.

Studies conducted in support of the Russian Academy of Sciences and the Russian Foundation for Basic Research.

Laboratory № 17 ICS RAS has received wide recognition for his work in the field of contactless remote control systems and automated queuing systems (AQS). AQS concept was introduced into scientific lexicon in the mid 60s of last century in connection with the work of the laboratory 17 IPU RAN and later became common. A brilliant representative of ASMO began ticketing system "Sirena." 

Currently, scientific laboratories and practical work aimed at increasing transparency in the ASMO as part of the developmentof structures of systems based on standards and by creating newkinds of human-machine interfaces based on voice andmultimodal technologies.

Download laboratory brochure describing the main areas of activity and current projects.